IUO - Shipping & Returns

Shipping Info
Your order will be sent out within one business day from our warehouse on the Gold Coast, Queensland, in most cases. Shipping times begin when your parcel has left our warehouse.

Delivery times vary depending on your location and whether your items are in stock.
Parcel post within Australia starts from $6.45 and takes 6-12 business days (depending on your location).
Express post within Australia starts from $9.10 and takes 2-5 business days.

For more details on delivery information, please visit this page.

Return Policy
Items may be returned free of charge within 14 days of receipt. The original tags and labels must be attached, and the products must be unworn, unused, unwashed and undamaged (tried on is okay).
Browse extra information on this page which outlines how to return an item, get information about exceptions, exclusions and possible extra charges.